Our other car is a Renault...

We are now the proud owners of a twenty year old Ford Fiesta 'Fun',red fading pink. She has all the optional extras such as starting, keeping going once started, and jump starting with ease, yes, it's all fun fun fun with the Fiesta, but what the hell, the old girl GOES - unlike our other car which is a Renault Scenic, at 100 times the price and less than one quarter of the age, IT DOES NOT GO and will not be going for an indeterminate time because the particle filter has to be replaced, but the particle filter cannot be found in all France. This has been going on for two months, so far...

Renault Customer 'Services' tell us that it is quite normal that our filter needs replacing at a cost of ONE THOUSAND EUROS parts and labour, as the car has 130 000 km on the clock. They say it is a normal price to pay, despite the fact that other makes of car allow for the filter to be extracted, cleaned etc, whereas Renault forces you to buy the whole caboodle. However, it is so ABNORMAL that the part is nowhere to be found, and rumour has it that it will have to be specially ordered from JAPAN AND FLOWN OVER, the carbon footprint effectively stamping out any supposed ecological gain from having a filter in the first place.
We have THREE THOUSAND EUROS WORTH OF REPAIRS on our 3 year old car in the last 9 months and NO CAR. Surely this must be a record, even for Renault?
Over to you Renault Customer 'Services' do remember to phone me back won't you?